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Pushing the boundaries

AngelaOConnor 12-09-11

Most people when embarking on a career change contemplate a transition period and how they might utilise their time to prepare them for their new venture. I was no different, when I decided to leave the corporate world and create my own organisation I recognised that I would need a period of reflection.

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Customer service: Gongs & Dustbin lid awards losers

AngelaOConnor 12-09-11

I like to occasionally present  virtual gongs to organisations who have excelled in customer service and dustbin lids to those who have in place either systems or staff likely to destroy the reputation of their organisation in one easy move. Last week we looked at the winners and now let’s focus on the losers.

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Customer service: Gongs & Dustbin lid awards winners

AngelaOConnor 10-09-11

I like to occasionally present virtual gongs to organisations who have excelled in customer service and  dustbin lids to those who have in place either systems or staff likely to destroy the reputation of their organisation in one easy move. This week I'm concentrating on the winners and the surprise  turnaround champions, watch this space for the next blog which will shame the losers.

Let's start with the technology section:

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